Delayed Rejuvacare refund after return?
A skincare order from Rejuvacare was returned within the stated policy window, and tracking confirms delivery back to the warehouse over two weeks ago. Despite this, no refund has posted to the original payment method, and the account dashboard still shows the return as processing. Email responses reference standard timelines without confirming the specific case status. When a return is verified as received but reimbursement remains pending beyond the policy period, what documentation or escalation wording most effectively prompts a definitive refund update?
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